Refund policy

At Luna Ciela, we want you to feel confident in every piece you wear. If for any reason you are not fully satisfied with your purchase, you may return it within 90 days of receipt.

• Return period: 90 days from the date of receipt

• Condition: Items must be unworn, in original packaging, and in resalable condition

• Return shipping: Buyer is responsible for return shipping costs

• Refunds: Refunds will be issued once the returned item has been received and inspected. Refunds are processed to the original payment method.

To initiate a return, please contact us at info@lunaciela.com with your order number and reason for return. We will provide instructions for sending your item back.